Our Reviews

Roof Solutions & Construction

8900 Viscount Boulevard #237, El Paso

4.1 80 reviews

• Julian ★★★★★ 9 months ago
  The ladies and gentlemen at Roof Soultions get the job done. Jesse and Donna were a huge help throughout the entire process of getting our roof replaced as well as the side panels, even though there were numerous hiccups that were addressed … More and fixed during installation. Since the installation of our metal roof and side panels, we've had no issues and have been very satisfied with the work they did. The crew that worked on it were professional and attentive, as well as courteous to our property. Any issues, gripes, or concerns we had were answered or addressed to our contentment. Their warranty is OUTSTANDING, and they stand by their word obviously subject to staffing and availability. Finding contractors post Covid-19 was extremely hard, however Roof Soultions set us up earlier than any other roofing company and did their best to meet timelines. As well at a price that wasn't absurd! Although the installation did take longer than expected, and there was some mix up in communication at times, they stood by their integrity and ensured all the fabrication was correct instead of cutting corners; when we wouldn't have known the difference. My wife and I love the new look our house has and are ecstatic knowing that we can finally sleep comfortably knowing we have a very sturdy and premium product protecting our home!
• Judith Black ★★★★★ 9 months ago
  Called them set up a time for the consultation. They inspected my roof told me what the problem was and how they would fix the issue. Setup a time and date for The roofing crew to come out to our property to perform necessary repairs. The … More crew came out they were friendly , fast and clean. Had a pleasing experience with this roofing company and I strongly recommend giving them a call. Once again thank you to the whole crew for helping us out.
• Terry Cutler ★★★★★ 9 months ago
  Updated review: Jesse honored the warranty, (he had some personal problems thus the delay in communications before) he sent his team two more times trying to find the leak. The second time they completely re-did the section of leak and … More a very large area around it. I am certain that the problem is fixed as we had rain again and no leaks. I am very pleased with the work, the warranty, the service, the workers, he explanations of what happened and I love my metal roof, its the most coveted roof in my neighborhood.
  I had my metal roof installed 3 yesterday ago. It now leaks. They sent someone over 3 different times to attempt to fix but failed at finding leak. They didn’t test roof, and stopped answering messages and emails. If you plan to stay in your home more than a few years do not use this company as they don’t honor their warranty. Poor workmanship and poor communication.
• Nick ★★★★★ 10 months ago
  The whole team has been very helpful and friendly . The roof looks fantastic and they were considerate to protect other aspects of the property. The best roofing company in El Paso, TX based of my experience...
• David ★★★★★ 10 months ago
  I thought I only had a simple leak and had two other people out here to patch it. Never fixed the issue and when roof solutions came out they took their time and found the true issue. I’m here in the rainy weather enjoying my dry house. … More Thanks a lot roof solutions ! You guys are awesome.I had a wonderful experience with this team....
• Joshp ★★★★★ 9 months ago
  Work was done in the time they gave me and we were very happy with the work! Will continue to use this company if needed in the future and highly recommend.Very impressed with roof solutions! They responded immediately and were very professional. … More ...